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Broadwing
Managed Network Services provide solutions that increase network
availability, performance and security while decreasing costs. We
provide a streamlined solution that reduces your total cost of ownership
and enables you to concentrate on your core business while Broadwing
manages your business-critical network end-to-end.
Enhanced Frame Relay Services
Broadwing Enhanced Frame Relay Service ensures that your network
is fully accessible and operating at peak performance by providing:
Proactive Monitoring of data service units
(DSUs)
Network engineers continuously monitor your DSUs 24x7x365 for optimal
network performance. Your network is proactively monitored to isolate,
resolve and prevent faults before they affect your business.
Intelligent Service Level Verification (SLV) reports
Web-based reports offer a detailed view of your network performance
and enable you to verify that your network is operating to the standards
set forth in our service level agreements (SLAs). You are also able
to track your network performance and monitor potential network
overloading, which assists you in capacity management and allows
you to plan for future network growth.
End-to-end SLAs
Broadwing offers end-to-end and core network SLAs for network
latency, throughput and availability.
| Measurement
Parameter |
Performance
Guarantee |
Committed
Average Network Delay
End-to-end (1 way, including loop)
Pop-to-PoP (1 way) |
100ms
65ms |
Committed
Average Data Throughput (Data Delivery Rate)
End-to-end (1 way, including loop)
Pop-to-PoP |
99.5%
committed information rate
99.99% committed information rate |
Committed
Average Network Availability·
End-to-end
Pop-to-PoP* |
99.5%100% |
*Local
Loops, NNIs, CPE not included
Managed Wide Area Network (WAN) Services
WAN management and monitoring service provides you a fast and cost-effective
method to gain control over you network, helping maximize your WAN
uptime. Broadwing and NetSolve's combination of proven remote network
management tools and certified network engineers enables us to deliver
the performance and reliability that our customers demand from their
network infrastructure
Full
Life Cycle Management
For customers who require a complete managed solution, complete
management of devices, and circuits with guaranteed uptime.
Managed Security Services
Broadwing Managed Security Services provide you with the two elements
critical to successful network security management; 1) advanced
network security technologies to detect suspicious network activity,
and 2) network security professionals to interpret the activity
and take steps to protect the network from attack. Broadwing gives
you a total solution by designing your security services, managing
and monitoring your network security technologies, and providing
reporting, consultation, and configuration modifications.
CPE-based IP VPN
Secure connection for remote access users provided by encryption
capabilities on the customer premises equipment (CPE)
Proactively monitors your equipment 24x7x365
Managed Firewall
Solutions that fit your needs and can scale as you grow
Intrusion
Detection Systems
Network Intrusion Detection Sensors
Host Intrusion Detection Sensors
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