Broadwing: Connecting with customers at the speed of light  
   
   
   
 




















 

Broadwing Managed Network Services provide solutions that increase network availability, performance and security while decreasing costs. We provide a streamlined solution that reduces your total cost of ownership and enables you to concentrate on your core business while Broadwing manages your business-critical network end-to-end.

Enhanced Frame Relay Services
Broadwing Enhanced Frame Relay Service ensures that your network is fully accessible and operating at peak performance by providing:

Proactive Monitoring of data service units (DSUs)
Network engineers continuously monitor your DSUs 24x7x365 for optimal network performance. Your network is proactively monitored to isolate, resolve and prevent faults before they affect your business.

Intelligent Service Level Verification (SLV) reports

Web-based reports offer a detailed view of your network performance and enable you to verify that your network is operating to the standards set forth in our service level agreements (SLAs). You are also able to track your network performance and monitor potential network overloading, which assists you in capacity management and allows you to plan for future network growth.

End-to-end SLAs
Broadwing offers end-to-end and core network SLAs for network latency, throughput and availability.

Measurement Parameter Performance Guarantee
Committed Average Network Delay
End-to-end (1 way, including loop)
Pop-to-PoP (1 way)
100ms
65ms
Committed Average Data Throughput (Data Delivery Rate)
End-to-end (1 way, including loop)
Pop-to-PoP
99.5% committed information rate
99.99% committed information rate
Committed Average Network Availability·
End-to-end
Pop-to-PoP*
99.5%100%
*Local Loops, NNIs, CPE not included

Managed Wide Area Network (WAN) Services
WAN management and monitoring service provides you a fast and cost-effective method to gain control over you network, helping maximize your WAN uptime. Broadwing and NetSolve's combination of proven remote network management tools and certified network engineers enables us to deliver the performance and reliability that our customers demand from their network infrastructure

Full Life Cycle Management
For customers who require a complete managed solution, complete management of devices, and circuits with guaranteed uptime.

Managed Security Services
Broadwing Managed Security Services provide you with the two elements critical to successful network security management; 1) advanced network security technologies to detect suspicious network activity, and 2) network security professionals to interpret the activity and take steps to protect the network from attack. Broadwing gives you a total solution by designing your security services, managing and monitoring your network security technologies, and providing reporting, consultation, and configuration modifications.

CPE-based IP VPN

• Secure connection for remote access users provided by encryption capabilities on the customer premises equipment (CPE)
• Proactively monitors your equipment 24x7x365

Managed Firewall

• Solutions that fit your needs and can scale as you grow

Intrusion Detection Systems

• Network Intrusion Detection Sensors
• Host Intrusion Detection Sensors

 

 
 
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Broadwing and the Broadwing logo are registered and unregistered trademarks and/or service marks of Broadwing Communications, LLC.