In today's networked economy, businesses depend more than ever on reliable, high- performance Internet connectivity to communicate with customers, partners and employees. Broadwing's one-of-a-kind all-optical network is setting a new standard for networking capabilities with the capacity to handle the most bandwidth-intensive applications - literally at the speed of light. By combining state-of-the-art optical technology with best-in-class customer service, Broadwing delivers the quality Internet services that your enterprise demands.

Guaranteed Performance
• Aggressive on-net and off-net SLAs that cover the core Broadwing network (on-net) and Broadwing's interconnections with top peering partners (off-net)
• On-net guarantees include:

• 100% network availability
  
• Less than 1% packet loss
  
• 50 ms domestic round-trip latency

Advanced Network
• Award-winning, all-optical transport infrastructures
• Unique architecture keeps regional traffic regional with one-hop routing between regions, assuring low latency and efficient traffic delivery for your mission-critical data
• Robust peering with more than 200 peering relationships with other providers in multiple, geographically dispersed locations, giving you the full benefits of the Internet's reach
• Dual vendor architecture protects against vendor-specific software or hardware failure by using both Cisco and Juniper hardware

Product Range, Flexibility and Security
• Flat-rate Internet connectivity enables you to pay for the speed you need at a consistent monthly price
• Available from fractional DS-1 to OC-48, including DSL and Gigabit Ethernet, with fractional speeds on most circuit types to tailor bandwidth to your needs
• Burstable Internet connectivity provides your applications the bandwidth they need, when they need it most
• Usage-based pricing plans assure you that you pay for only what you use
• Flexible CPE options - Broadwing delivers you fully configured routers for your high bandwidth connection with optional router management services for a fully hands-off service
• Broadwing VPN solutions combine the reach of IP with the security of private networking
• For additional flexibility we offer both managed network-based and CPE-based VPN services
• Broadwing managed firewall and intrusion detection services let you reap the full business benefits of the Internet while protecting against security threats

Outstanding Customer Service
• Proactive monitoring performed 24x7x365
• State-of-the-art Network Operations Center with direct access to experienced network technicians
• Web-based reporting tools to deliver superior customer support when and how you want it
• Professional, courteous and prompt customer support