MultiConnect Redirect provides the customer business continuance in case of a service disruption at the customer's premise or the local access circuit providing service between the Broadwing network and the customer premise. This service is available with MultiConnect 14 and MultiConnect 28. Other MultiConnect service options may be supported by ICB.

Business Continuity
Provides a secondary host location to back up hub-and-spoke MultiConnect network.
• Protects network function in the case of power outages, natural disasters and other emergency situations
• Guards against DS-3 local loop and/or customer premise equipment failure

Secure Activation
• In the case of a network-threatening emergency, company officials - authorized by you in advance - notify Broadwing's Enterprise Management Center
• Broadwing then switches your host connection from the primary to the secondary location within a predefined, guaranteed timeframe

Broadwing's Customer Commitment
MultiConnect Redirect was developed as a direct result of customer trend analysis indicating:
Increased concern about the integrity of mission-critical data, and
Expanded industry investment in network security and business continuity