As part of Broadwing's suite of Managed Network Services, Enhanced Frame Relay service ensures that your network is fully accessible and operating at peak performance. Broadwing provides:

Proactive Monitoring of Data Service Units (DSUs)
Network engineers continuously monitor your DSUs 24x7x365 for optimal network performance. Your network is proactively monitored to isolate, resolve and prevent faults before they affect your business.

Intelligent Service Level Verification (SLV) Reports
Web-based reports offer a detailed view of your network performance and enable you to verify that your network is operating to the standards set forth in our service level agreements (SLAs). Also, track your network performance and monitor potential network overloading to assist you with capacity management and help you to plan for network growth.

End-to-end Service Level Agreements (SLAs)
Broadwing offers end-to-end and core network SLAs for network latency, throughput and availability. Broadwing SLAs are as follows:

Supported Equipment
Broadwing's Enhanced Frame Relay Services supports Paradyne Framesaver DSUs for transport speeds of DS0 to DS3.

• DS0 Paradyne 9626 Framesaver DSU - V.35, 8 PVCs; Internal Modem
  
• DS1 Paradyne 9123 Framesaver DSU - V.35, 64 PVCs, Layer 2 SLV only
  
• DS1 Paradyne 9126 Framesaver DSU - V.35 + T1 DSX; 64 PVCs; Internal Modem
  
• DS1 Paradyne 9128 Framesaver DSU - 2xV.35 + T1 DSX; 120 PVCs; Internal Modem
  
• DS1 Paradyne Framesaver DSU - 2xV.35 + T1 DSX + 8xFXS; Internal Modem
  
• DS3 Paradyne Frame Relay Framesaver DSU - 2xDTE HSSI; DS3 BNC; 512 PVCs; Internal Modem; Ethernet
  
• DS3 Paradyne Frame Relay Framesaver ILM - 2xDS3 BNC; 512 PVCs; Internal Modem; Ethernet