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Broadwing
offers Customer Premises Equipment (CPE) turnkey solutions that make
it easy to do business with us every step of the way. We simplify
the process of ordering our advanced voice and data services by providing
best-in-class equipment for your network connectivity. By maintaining
strategic relationships with some of the best vendors in the business,
we are able to offer a truly complete CPE Service Program. Our primary
vendor is Cisco and we also offer a number of router and CSU/DSU options
including Paradyne and Adtran.
Enabling
Equipment
Dedicated Voice
Channel
banks, and channel service unit/data service unit (CSU/DSU) and
cabling
Private
Line
•
Routers, CSU/DSUs, modems, software, memory, and cabling
•
Frame Relay & Asynchronous Transfer Mode (ATM)
• Routers,
CSU/DSUs, modems, software, RAM, flash memory and cabling
Dedicated
Internet
Routers,
CSU/DSUs, modems, memory, software and cabling
Integrated
Access
Routers,
CSU/DSUs, modems, and software
Broadwing
Advantages
• End-to-end support as your single point of contact for network
and equipment procurement, configuration, installation, and hardware
maintenance
• Reduce your costs by leveraging Broadwing's buying power
with industry-leading equipment vendors
• Configuration services ensure that your equipment is ready
to go on-line before it arrives on-site
• Detailed project implementation and installation processes
ensure timely and efficient project execution - includes managing
CPE ordering and procurement, providing optional site surveys, staging
and configuration, shipping to your site, onsite installation and
test and turn up by trained technicians
Purchase
Options
Flexible purchase options that work for your specific business needs
•
One-time charge or
• Promissory note, payable over the length of the term of
your service contract
Maintenance
and Support
• CPE Maintenance Services cover hardware replacement when
identified as "fault"
• Customers have two options for hardware maintenance:
•
8x5 with next business day response, including telephone support
and remote diagnosis
•
24x7 with 4 hour response, including telephone support and remote
diagnosis
Vendors
• Cisco and Adtran routers
• Paradyne CSU/DSUs
• Multiple vendor options for modems, cabling and memory
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