Broadwing's Customer Management Portal saves your business time and money by providing you an easy-to-use Web interface to manage your account and your network online. You will have access to convenient eBilling capabilities, Web-based performance reports, trouble ticket access, inventory management and product support. This access enables you to quickly find answers to your questions and provides you with immediate and current information on your network, services and account.

Broadwing's Customer Management portal provides you with:

eBilling
Broadwing offers complete online account management capabilities with Broadwing eBilling. Accessible from any computer with Internet service, you can now review detailed account information and submit your payments online. And, you can rest easy knowing your personal information is safe and secure.

eBilling also enables you to:

• View, print and pay your current bill
• Review three months of past bills
• Pay with credit card or electronic check payment
• Create multiple user accounts

Network Performance Reports
Network performance reports provide an easy-to-use, secure view into current activities, past activities and performance trends for your circuits on Broadwing's optical-enabled IP or Frame/ATM backbones.

Trouble Tickets
The Trouble Tickets tool allows you to create and view trouble tickets when you have any question about your service. You can open, view, manage and track the status of your tickets from inception to completion.

Inventory Management
With Broadwing's exclusive CoreConnect product, you get access to manage your network inventory online in real time.

Product Support
Broadwing's Customer Management Portal also offers you the latest support and documentation for your service with links to product specific support, documentation, and general information to help you better leverage Broadwing's products and services.
Sign up today to receive your User ID.