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In today's networked economy, businesses depend more than ever on
reliable, high- performance Internet connectivity to communicate
with customers, partners and employees. Broadwing's one-of-a-kind
all-optical network is setting a new standard for networking capabilities
with the capacity to handle the most bandwidth-intensive applications
- literally at the speed of light. By combining state-of-the-art
optical technology with best-in-class customer service, Broadwing
delivers the quality Internet services that your enterprise demands.
Guaranteed
Performance
• Aggressive on-net and off-net SLAs that cover the core Broadwing
network (on-net) and Broadwing's interconnections with top peering
partners (off-net)
• On-net guarantees include:
- 100%
network availability
- Less
than 1% packet loss
- 50
ms domestic round-trip latency
Advanced
Network
• Award-winning, all-optical transport infrastructures
• Unique architecture keeps regional traffic regional with
one-hop routing between regions, assuring low latency and efficient
traffic delivery for your mission-critical data
• Robust peering with more than 200 peering relationships with
other providers in multiple, geographically dispersed locations,
giving you the full benefits of the Internet's reach
• Dual vendor architecture protects against vendor-specific
software or hardware failure by using both Cisco and Juniper hardware
Product
Range, Flexibility and Security
• Flat-rate Internet connectivity enables you to pay for the
speed you need at a consistent monthly price
• Available from fractional DS-1 to OC-48, including DSL and
Gigabit Ethernet, with fractional speeds on most circuit types to
tailor bandwidth to your needs
• Burstable Internet connectivity provides your applications
the bandwidth they need, when they need it most
• Usage-based pricing plans assure you that you pay for only
what you use
• Flexible CPE options - Broadwing delivers you fully configured
routers for your high bandwidth connection with optional router
management services for a fully hands-off service
• Broadwing VPN solutions combine the reach of IP with the
security of private networking
• For additional flexibility we offer both managed network-based
and CPE-based VPN services
• Broadwing managed firewall and intrusion detection services
let you reap the full business benefits of the Internet while protecting
against security threats
Outstanding
Customer Service
• Proactive monitoring performed 24x7x365
• State-of-the-art Network Operations Center with direct access
to experienced network technicians
• Web-based reporting tools to deliver superior customer support
when and how you want it
• Professional, courteous and prompt customer support
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